Refund policy

If you need to return a product, our Customer Service professionals are ready to assist you. Please send a message on our Contact Us page to obtain return authorization. 

All returned merchandise requests must be initiated within 30 days upon receipt of the item. All products must be in their original manufacturer packaging and in new condition. Items that have been installed, used, worn, or modified in any way cannot be returned. Return requests beyond 30 days of receipt will not be honoured.

In most cases you are responsible for all return shipping fees. If you received a damaged or defective item, or if the received item is different than as represented on our website, we will cover return shipping.

Any damage incurred while shipping a returned item is your responsibility. Please check with your carrier regarding any shipping insurance they may offer.

It is your responsibility to provide us with the tracking number of your return shipment. Failure to do so may delay or prevent any credit from being issued.

At any time, Scorsa reserves the right to refuse a return or exchange as well as reimbursement on shipping and handling charges.